Hi Evan, Thanks for reporting this. In this case, both L9C 0E6 and L9C 4L7 are currently mapped to the location of the associated Canada Post postal facility, rather than the exact geographic centre of each postal code area. Because of that, some nearby postal codes can appear to overlap or display very close together on the map, even though the actual delivery areas are different in reality. This is a known limitation with some Canadian postal codes, particularly for postal codes that share a common Canada Post location reference. Thanks again for pointing it out.

A few postal codes do not seem to populate in the correct user-defined area. For example, L9C 0E6 is shown on this map next to L9C 4L7 but in reality that is not the case. Is this a known issue where a few postal codes here and there may be located incorrectly?

For any KML area not returning postcodes, can you confirm the number of nodes or sides? Also, the square area measurement? The train of thought is that a more complex shape or very large area may be too much to handle. Failing that, do a test with a small area to confirm it works, then build up from there.

Hi, I'm having the same issue as MC. My KML file will not return postal codes in Canada

Hello! I have uploaded a KML file and turned on the toggle for FSAs, but it is taking a long time to pull any data (still have not received anything) Is there anything else I should be doing?

Yes, it is KML. I tried a smaller radius to see if it was the size but nothing loads. Any suggestions?

KML from Google Earth Should work. Are you sure it is KML and not KMZ?

Hi - Unable to upload KLM file generated from Google earth. is this possible?

CM, it could be an issue of too large an area. Could you first try a test, smaller area to see if this works? You may need to split your original area up in to parts and then combine the results at the end.

Hello! I have uploaded a KML file and turned on the toggle for FSA's, but it is taking a long time to pull any data (still have not received anything) Is there anything else I should be doing such as a way to compress the KML file?

That did the job - thank you!!!

Eddy, can you try it while the tickbox for [Only return Forward Sortation Area (FSA)] is on?

Hey team, this is an awesome app and is super convenient. I used it a few months ago and it worked like a charm - now I'm trying to use it again for the same kml file and it simply does upload/generate? I've left it running for a log time, used different browsers, etc and still no luck - any help would be appreciated!

Disregard previouscomment. selecting [Only return Forward Sortation Area (FSA)] has solved the issue. Before it was simply trying to populate too many postal codes at once!

After selecting an area on the map the page freezes up after clicking "search for postal codes" Tried with chrome and microsoft edge.

Thanks, I got it to load, although the results are inconsistent.. I am trying areas I have marked for Toronto, ON and getting MB results (R0B).

Hi Steve, try clicking the button [Search For Postcodes] after it has loaded the KML.

I am unable to load a KML file. The page displays 'List of postcodes found...' but nothing generates.

The KML issue should now be fixed

Hello Team the KML file was coming from Google Earth